Engaging the Nonprofit Workforce: Mission, Management and Emotion
Engaging the Nonprofit Workforce: Mission, Management and Emotion is a national research study GCN conducted, via Opportunity Knocks, to better understand the ways in which nonprofit employees are engaged and the impact of engagement—and disengagement—upon individuals, organizations and the communities they serve.
Employee engagement is a term that describes an individual employee’s attitudes and disposition towards the employer, the employer’s mission, and the content of an employee’s work. When an employee is engaged, that employee is typically more satisfied, more productive, and less likely to leave the employer to seek other employment.
Organizations must take responsibility to engage their employees by ensuring the workplace is managed in a way that is conducive to engagement and meets the employee’s needs whether they be internal, such as the need for meaningful work, or external such as the need for healthcare.
To help employers better understand engagement, we conducted a study on what factors help to engage nonprofit employees, focusing especially on factors employers have the ability to change.
Through a survey conducted in June 2011, we were able to collect 2,122 complete responses to questions regarding employees’ motivations for work, workplace environment, and benefits received, among other factors. The study also highlights turnover intentions of the employees surveyed and the implications of employee engagement for organizations, the employee, and communities.
The findings altogether paint a picture of the important role employers can play in the engagement of their employees, and the reciprocal role that engagement plays in the success of the organization.