Home > Event & Class Calendar > Nonprofit University > LDR 253 | Closing the Generation Gap in the Workplace
Nonprofit University

LDR 253 | Closing the Generation Gap in the Workplace

There are currently five generations in the workforce: Silent Generation, Baby Boomers, Gen X, Gen Y/Millennial, and Gen Z. Only a few short years ago employers who were expecting to face mass retirements are now looking at accommodating workers who cannot afford to retire, or are simply healthy and happy enough that they would like to stay at work. As a result the labor force continues to put in hard work and lots of strategy to find the right people to fill vacancies and to be able to serve their customers.

This course examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore challenges with multiple generations and strategies to help overcome issues of the generation gap.


  • Characteristics of current generations in the workplace: Silent Generation, Baby Boomers, Gen X, Gen Y/Millennial, and Gen Z
  • Identifying where the generation gaps surface, and the impact on the modern workforce and workplace
  • Recruiting and retention to bridge the gap
  • Creative ways to work across generations


At the end of this course, you will be able to:
  • Compare and contrast workplace preferences and working styles characteristic of each generation currently in the workforce.
  • Diagnose workplace-communication challenges through a generational lens that still honors every colleague as an individual.
  • Evaluate recruitment, retention, and succession plans in context of the generation gap.


Whether managing down, across, or up in your organization, this course is designed for any nonprofit professional. Supervisors of teams and individuals in HR or HR-like roles may find particular value.


Coach Tracey Knight is an accomplished trainer, speaker, and certified life, career, and personal empowerment coach. She leverages more than 25 years of experience as an entrepreneur, nonprofit executive and educator to help organizations shift culture and build high-performing teams. Read more



  • May 10, 2022


9:00 am - 12:30 pm Eastern Time


Online class
You will receive log-in information after registering for the course.

Registration Details

Member: $95
Nonmember: $120

Questions? Contact us at [email protected] or 678-916-3081.

May 10, 2022

This class has reached capacity. Please email [email protected] to be added to the waitlist.