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Nonprofit University

Certificate of Change Management

Lead to effectively drive positive change.

Change is exciting for anyone who loves opportunities to grow, learn about new things, or shift the status quo. Change can also be a mental and emotional challenge, leading to expressions of fear, denial, resistance, and anger. Fortunately, we can take concrete steps to de-fang change, utilizing Social and Emotional Intelligence to understand how people – ourselves and others – process and respond to it.

In the nonprofit sector, change management practices are essential for navigating the big, inevitable inflection points: when new leadership emerges, internal culture shifts, or leading a community in a new direction. As a process and strategy, change management is also vital for improving performance outcomes and responding to environmental shifts in funding, finance, and politics.

Leaders must understand not only the theory and process of change, but how to help people overcome their resistance and pitch in. This powerful two-day workshop marries the 26 research-based competencies of Social and Emotional Intelligence with John Kotter’s pioneering eight-step process for leading any group through needed changes. Participants will also gain a powerful framework for influencing change in their own teams, no matter how big or small, by reading and unpacking the New York Times bestseller Our Iceberg Is Melting.



  • Awareness of your personal style regarding change, your response to new or unexpected situations, and the responses common to people on any team
  • How to improve your response to change, based on your personal style
  • How the change management process works
  • The eight-step change management model for successfully driving a change process
  • Strategies for identifying organizational resistance to change, and approaches for managing it
  • Communication techniques to help others better support your change agenda


Staff managing programs up through executive leadership


"I found the program and instructor spot on, arming me with practical tools and an effective approach to help me better navigate the ongoing transformation of our organization. I highly recommend for anyone faced with leading an organization through significant change."

- Joe Labriola, Executive Director, Second Helpings Atlanta


  • December 4 & 5, 2019
  • April 21 & 22, 2020


9:00 am - 3:00 pm


Georgia Center for Nonprofits
100 Peachtree Street NW
Suite 1500
Atlanta, GA 30303
Get directions

Registration Details

Member: $249
Nonmember: $349


Please be sure to obtain a copy of Our Iceberg Is Melting by John Kotter and read prior to class. The book can be purchased inexpensively from online and storefront bookstores, or you can rent for free from your local libraries. GCN also has a few copies to loan out if you are unable to obtain a copy on your own. If you would like GCN to provide you with a copy of the book please email [email protected] at least two weeks prior to class. Quantities are limited.


Questions? Contact us at [email protected] or 678-916-3081.

December 4 & 5, 2019

April 21 & 22, 2020


Thanks to the generous support of The Wells Fargo Foundation, GCN offers a limited number of partial scholarships for staff and board members of eligible organizations to attend Nonprofit University. Learn more