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Nonprofit University

Certificate of Performance Management

Measure, collect and communicate your organization’s impact.

Starting June 5, 2017 

Accurate performance measures are vital to your fundraising program. Funders and donors look for strong measures to demonstrate what your nonprofit does and the benefits of the services you provide. This program is designed to guide nonprofit leaders on how to demonstrate organizational impact and return on investment (ROI) by effectively writing, collecting, and using your data to prove your organization’s effectiveness.

Discover how to establish program results or outcome measures, collect the data that proves the value of your programs, and build a dashboard that can easily communicate your organization’s impact to your board, management team, staff, and the public.

This four-part series will cover:

  • How to determine and collect result measures (or KPIs - key performance indicators)
  • How to build a system to collect, analyze and report the performance of your organization
  • How to build a dashboard and use results measures in your messaging
  • How to set targets and revise performance targets
  • How to manage board, staff and volunteers using performance metrics  

These highly interactive sessions will be stocked with case studies, interactive group discussions, and hands-on exercises. Come prepared to write performance measures for your organization.


June 19, 2017
PER 201 | Performance Measures: How to write fantastic measures that demonstrate impact and accountability

July 10, 2017
PER 202 | Writing and Evaluating Performance Measures: What does success look like?

July 17, 2017
PER 203 | Managing Performance Measures: Create and use a dashboard to promote continuous organizational improvement

July 31, 2017
PER 204 | Messaging Performance Measures: Demonstrating Impact


Staff managing programs up through executive leadership

Program Stats


  • Starts June 19, 2017


9:00 am - 3 pm


Georgia Center for Nonprofits
100 Peachtree Street NW
Suite 1500
Atlanta, GA 30303

Registration Details


A full year of learning, and this program is included! Learn more about this exclusive opportunity for GCN member organizations.