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Nonprofit Marketplace Powered by IBM

Non-retail for Nonprofits

 

On this page:

1.        Background

2.        The Opportunity for Nonprofits

3.        Benefits of the System

4.        For More Information

 

 

The objective of Nonprofit Marketplace is to enable nonprofits to realize the savings that result from total cost management— the combination of increased operational efficiency along with the buying leverage created through aggregation on an industry-wide basis. 

 

Combining the spending levels of the largest and the smallest nonprofits over one primary marketplace will maximize volume and therefore savings for all users.  Removing the significant investment necessary for individual charities to create and support a technology and procurement management system of this type will allow significant savings. 

 

More importantly it will allow the maximum return on investment for the small amount of time and fees involved in the launch process.  The platform itself enables better management of the procurement process from “purchase to pay” saving valuable time and operational costs. 

 

Nonprofit Marketplace employs world-class vendor sourcing and support with a Fortune 500 procurement software platform. These two keystone elements combined with world-class IBM project management provide a system for purchasing that the largest companies in America enjoy, with vendor contracts that guarantee savings on the items that charities purchase every day.

 

With Nonprofit Marketplace, these elements can be delivered at a fraction of their off-the-shelf cost. 

 

BACKGROUND

 

The nonprofit sector faces an escalating need to find both operational efficiencies and hard dollars as community needs rise faster than the pace of revenue generation.  One area that holds perhaps the largest opportunities for gains, in both hard dollars and operational efficiency, is within the procurement practices of America’s charitable sector.  Procurement is any activity related to the various aspects of spending money. 

 

Think about it:

 

When an organization needs something, a pencil or security services, it exercises a series of activities to procure these items, which include vendor investigation and selection, determining items scope and selecting the right products, negotiation (for larger items), managing accounting functions such as coding the item to the proper cost center or general ledger (GL) area or grant source, dealing with approval processes, issuing purchase orders, paying invoices, etc.  All of this activity represents significant time and process expenditures.  As most nonprofits are considered small businesses, they generally lack the significant levels of purchasing needed to negotiate volume discount pricing. 

 

In other words, nonprofits are, for the most part, paying full retail prices for the goods and services that they utilize every day. 

 

Conversely, many for-profit companies get discount prices on many of their purchases such as office supplies, items needed to maintain buildings and facilities (MRO), cell phones, equipment, software, services (such as janitorial or fleet maintenance) and almost every purchased item apart from salaries.  They receive these discounts by leveraging, through a few select vendors, the amount of spending power that they possess.  In return for this volume of business, the vendor discounts its pricing accordingly. These discounts represent significant and immediate hard dollar savings of 5 percent to 35 percent  and more depending on the category (printing, supplies, e.g.) of spend.

 

Although the obvious result of procurement is hard-dollar savings, the objective is total cost management. 

 

There are a myriad of activities that cascade throughout an organization after a purchasing need has been identified.  These small pieces of the purchasing puzzle add up to significant time resources—and time is money.  For-profits have created software that consolidates purchase activity, much like online banking has consolidated bill payment. 

 

Because staff is required to buy over a system, these platforms also drive compliance with vendor contracts thereby maximizing volume and preserving discounts.  Platforms also allow flexible workflow, approval flow, coding and reporting by GL and cost center, so that purchases are allocated appropriately at the time of purchase rather than upon invoice, which speeds forecasting and improves accountability. 

 

In the nonprofit world, these types of streamlined activities can reduce administration and therefore drive time savings for mission-critical activities. 

 

In addition, these types of software platforms can separate purchases by grant source and functional activity creating a solid audit trail. Last, the system drives compliance, enabling management to examine spending processes, thereby increasing management effectiveness.

 

THE OPPORTUNITY FOR NONPROFITS

 

Generally, systems with the necessary platform, sourcing, legal contracts, support, and maintenance cost anywhere from $200,000 to millions, depending on the number of vendors/suppliers allowed to “sell” goods over the system as well as the number of users and complexity of the process. 

 

Individually, few nonprofits can afford such a system because a sufficient return on the initial investment would not be realized in the short term, if ever, due to small purchasing volumes.  Georgia Center for Nonprofits (the Center) has created a partnership concept that will allow nonprofits to share the costs of a comprehensive procurement system without incurring huge upfront costs and therefore realizing immediate return on investment (ROI).  This accomplishes two things:

 

1.        It opens access to nonprofits.

2.        Because it allows a large number of nonprofits to access the system, it builds the dollar volume running through the system increasing the discounts and savings realized by users.

 

How do we know we can save nonprofits money?

 

Nonprofit Marketplace and IBM have conducted an in-depth analysis of nonprofit purchasing needs, and based on this study, the Center has negotiated contracts with guaranteed savings levels (24 percent for office supplies for example).

 

For example, one large arts agency will realize over $250,000 in savings in the first year alone; similarly, a mid-sized social service agency will realize over $35,000 in the first year according to a spend analysis, which compared actual purchases with the discounts available under the Center’s contracts. 

 

Nonprofits entering the system will be able to create a uniquely branded site for their own organization, access discounted prices from a variety of vendors and establish their own unique work flows, approval processes, and reports to track purchases and financial information to their unique needs. 

 

In other words, nonprofits can customize the platform to conform to their organization’s unique structure and needs while benefiting from the pricing established using the aggregated volume of many nonprofits on the system, the best of both worlds.

 

BENEFITS OF THE SYSTEM

 

The key benefits and components of the Nonprofit Marketplace position it as an unparalleled spend management solution for the nonprofit sector.  These benefits include Procurement Manager, Open Supplier Network, Leveraged Supplier Contracts, and Professional Services & Support.

 

Procurement Manager
Procurement professionals need powerful requisition and procurement tools that deliver centralized control of the entire procurement process. Procurement Manager offers this in a complete, on-demand solution for enterprise-wide procurement. Procurement Manager also saves your organization’s time and money by fully automating the purchasing process.

  • Procurement Manager delivers significant, measurable benefits for nonprofit organizations
  • Eliminates paper- or fax-based business documents
  • Centralizes contracts and procurement approval and reduces the number of suppliers by 30 percent or more
  • Reduces maverick spending and generates savings by enforcing contract-based purchasing
  • Dramatically decreases the time it takes to process a purchase order, from days or weeks to minutes
  • Eliminates the need to support an internal e-procurement solution which often requires multiple full-time employees

 

Procurement Manager key enterprise-procurement features

  • Automatic requisition and purchase order generation
  • Advanced searches
  • Quick comparisons
  • Round-trip or punch-out capabilities
  • Single requisition for multiple suppliers
  • Managed requisition approvals
  • Support for multiple payment methods
  • ERP or accounting system integration
  • Complete reporting
  • Perpetual historic reporting

 

Customized procurement platform

  • Customized to carry the organization’s brand
  • Programmed to reflect specific work flows and approval flows, billing profiles of individual agencies
  • Reporting capabilities by individual organization (reports by GL, cost center, grant source)
  • Purchase limitations can be crafted keeping purchases to approved items
  • Up to 10 additional suppliers (in addition to the primary suppliers) can be enabled on the system per group

 

Supplier sourcing and maintenance

  • All vendor contracts negotiated and saving levels locked and guaranteed
  • Catalog development and maintenance
  • Access to all major suppliers negotiated with via the group
  • Access to collaborative sourcing (reverse auctions) opportunities

The Open Supplier Network

Efficient sourcing and procurement processes require electronic connections to suppliers. Until now, that has been a challenge for nonprofits. Few organizations have effectively tackled supplier connectivity and content management in ways that have brought network efficiency to the process.

The Open Supplier Network (OSN) enables access to thousands of fully connected suppliers and maintains over 25 million catalogue items in Catalogue Manager. The OSN addresses key supplier network functionality requirements, including transaction management, catalogue management and supplier enablement. Connect Manager enables OSN connections to any of the source, procure and finance solutions, or any other ERP purchasing and procurement applications to connect to the OSN.

 

Catalogue Manager

Sourcing and procurement professionals need rapid access to supplier catalogues. Catalogue Manager supports functionality to deliver, approve, and receive supplier catalogues and price files. Catalogue Manager allows rapid connections to any supplier for regular catalogue updates for loading into any procurement or purchasing system.  Catalogue Manager delivers significant, measurable benefits for organizations:  

  • Lowered operational costs associated with the management of electronic catalogues
  • Simplified synchronization, maintenance, and versioning of catalogues, saving you significant hours in the catalogue management and approval process
  • Reduced support burden of multiple distribution paths and disparate catalogue formats

 

Catalogue Manager offers advanced functionality:

  • Managed content offering – Nonprofit Marketplace manages all price and catalogue updates
  • Self-managed catalogue tools for pushing content from suppliers to buyers
  • 21+ million transaction-ready catalogue items
  • Ability to upload multiple file formats
  • One centralized location for all catalogues
  • Price and product change reports to validate all catalogues prior to production
  • Eliminates paper and manual processing errors by electronically delivering purchase, invoice, and payment information, thereby saving thousands of hours of work in your Accounts Payable Department

 

Leveraged Supplier Contracts

In addition to the Open Supplier Network, Nonprofit Marketplace brings the power of leveraged supplier contracts to nonprofits.  These heavily discounted contracts are negotiated with commodity suppliers and are based on total volume of the purchasing group within Nonprofit Marketplace.

 

Each nonprofit in the Nonprofit Marketplace network will have access to these suppliers and as a part of the network, is strongly encouraged to utilize them as the primary supplier.

 

Professional Services and Support

  • Dedicated client support line staffed by IBM
  • Partner support from an account team comprised of the Center, IBM, Perfect Commerce and various suppliers if needed
  • Training sessions including super-user training and staff training at each group
  • Roll out plan and management implementation support
  • Management and growth of system (thereby lowered aggregated costs for all)

 

FOR MORE INFORMATION

 

If you would to view an online demonstration of Nonprofit Marketplace or would like more information about how to sign up for this product, please contact:

 

 

Rochelle McAllister

Business Development Manager

Georgia Center for Nonprofits

E-mail: rmcallister@gcn.org

Direct Phone: 678-916-3006

Outside Atlanta: 800-959-5015