Educating Volunteers-Essentials of Volunteer Management

Volunteers must be given the knowledge and skills to do their tasks. In Module 3, you will learn how to orient the volunteer to your organization, risk management strategies to protect the volunteer, your clientele, and your organization, as well as how to provide volunteers with the necessary resources and training.

Orientation and Training Outline

• Describe the purpose of conducting an orientation for new volunteers.
• Identify the important elements of an orientation.
• Describe the rights and responsibilities of both volunteers and staff.
• Develop an agenda for a volunteer orientation.
• Protecting Volunteers
• List the ways that organizations may be liable.
• Explain the three keys to an effective risk management plan.
• Describe the steps in the risk management process, including how to screen volunteers.
• Prepare a risk management plan.

Resources and Teaching

• List the benefits of training for both the volunteer and the agency.
• List and describe three formats used for training volunteers.
• Use the instructional formulation steps to design a training outline to teach volunteers a specific skill or knowledge.
  

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