Wednesday, May 22, 2013
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Our Customer Service Commitment

For 20 years, the Georgia Center for Nonprofit is dedicated to providing excellent customer service to member organizations, nonprofit professionals, donors and other community members with whom we work with to strengthen the nonprofit community.

Together, we can create a better quality of life for all. Solving and offering solutions, Georgia Center for Nonprofits can help.

CUSTOMER SERVICE COMMITMENT

The Georgia Center for Nonprofits is committed to providing excellent customer service to all constituents. For Center employees, this commitment means each one of us will:

• Create an inviting and customer-friendly atmosphere
• Provide consistency of service
• Offer solutions to nonprofits to manage and impact more effectively

Communications
In all our communications we will embrace the following values:
1. Feedback
2. Responsiveness
3. Respect
4. Proactive Customer Service

Customer Service
We define our customers as our member organizations, nonprofit professionals, donors and other community members with whom we interact during our work. The customer service expectations and behaviors are designed to support positive relationships for all. Positive customer service will enable us to work better together and serve the Georgia Nonprofit Sector.